Offered By:
State Representative Ana-María Ramos
Job Location:
Austin
Job Location (Other):
Austin, HD 102 areas, or Remote options
Job Description:
The Office of Texas State Representative Ana-Maria Ramos is seeking a highly organized,
bilingual, and responsive, Constituent Services Intern for the Fall semester. This position involves handling
casework assistance and data collection. Applicants are expected to keep an open line of communication with
constituents in need of assistance via phone call, letter-writing, and email. Applicants should also be fluent in
English and Spanish with capabilities of reading, writing, and speaking both languages. This internship will
require app;ocants to work a minimum of 25 hours a week (part-time) with in-person and remote options
available. Start date: ASAP.
ESSENTIAL JOB FUNCTIONS:
● Lead casework program which includes the intake, assessment, and resolution of cases involving state
agencies on behalf of House District 102 residents;
● Log all casework into the Constituent Management Services;
● Manage emails and phone calls regarding constituent casework;
● Keep an open line of communication between constituents, Representative Ramos, and staffers.
SKILLS AND KNOWLEDGE REQUIRED:
● Ability to fluently read, write, and speak in Spanish and English;
● Available to work 25 hours a week;
● Strong oral and written communication skills in public outreach;
● Comfortability making calls and writing emails;
● Knowledge about House District 102;
● Responsive to calls, texts, and emails;
● Thoroughness and careful attention to detail;
● Ability to work closely with a team and take direction;
● Be punctual and professional;
● Proficiency in Microsoft Office, Google Suite, and Zoom.
Application Instructions:
Applicants should be knowledgeable in building community relationships, interpersonal skills,
and customer service. An interest in communications, public outreach, and social work is preferred. Knowledge
about the HD 102 community and awareness of current public policy issues is strongly recommended. To apply,
please send a resume, cover letter, and three professional references with the subject line “Constituent Services
Fall Internship” to Crystal LaCount at crystal.lacount@house.texas.gov. Only applications selected will be
contacted for an interview. Thank you for considering joining our team.
Degree Status:
Current Student
Experience Required:
Preferred
Contact Information:
To apply, please send a resume, cover letter, and three professional references with the subject line “Constituent Services Fall Internship” to Crystal LaCount at crystal.lacount@house.texas.gov. Only applications selected will be
contacted for an interview.
Type of Internship:
State Legislature
Posted By:
Crystal LaCount
Post Date:
Friday, September 8, 2023
Expiration Date:
Thursday, December 7, 2023